The TRACED Act increased the fine on spam robocallers from $1,500 to $10,000 per call, and more important, it requires phone companies to improve their call-authentication technology to weed out scammers before your phone even rings. Laws passed with the aim of curbing illegitimate robocalls go way back to the Telephone Consumer Protection Act of 1991 and cropped up most recently, in 2020, in the form of the Telephone Robocall Abuse Criminal Enforcement and Deterrence Act. There are so many robocall scam variations that the Federal Communications Commission keeps a glossary of different iterations. This category includes everything from the aforementioned car-warranty scam to kidnapping scams. Scam calls: When a live person calls and tries to defraud you in some way, that’s a scam call. In some cases, such as the auto-warranty call, you’re asked to press a button to connect to a live person, who then attempts to scam you. This category includes calls such as a sketchy auto-warranty call, student-loan scams, or a call that went out during the presidential election telling people not to vote (subscription required to read article). Illegal robocalls: Illegal robocalls include many prerecorded messages you didn’t sign up to receive.Everyone gets legitimate robocalls from doctor’s offices confirming appointments, political campaigns looking for votes, debt collectors pursuing money, charities contacting prior donors, or schools making announcements. Legal robocalls: Legal robocalls are automated calls for notifications, services, or sometimes bills.Such calls are annoying but generally not fraudulent. Telemarketing: These calls originate from a live person who is trying to sell you something from a legally registered business.
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